Warranty
At Moore Diamonds, we take pride in the quality and craftsmanship of our jewelry. To ensure your confidence in every purchase, we offer a comprehensive warranty.
Warranty Coverage
✅ Manufacturing Defects: We provide a [X]-year warranty covering defects in materials and craftsmanship. If your jewelry has any issues due to manufacturing faults, we will repair or replace it at no cost.
✅ Diamond and Gemstone Security: Our warranty covers loose or fallen stones due to manufacturing defects within the warranty period.
✅ Plating & Finishing: If your jewelry’s plating fades prematurely due to a defect, we will replate it once during the warranty period.
What’s Not Covered?
❌ Normal wear and tear, including scratches and fading over time.
❌ Damage caused by improper care, accidents, or third-party repairs.
❌ Lost or stolen jewelry.
❌ Resizing requests outside the return/exchange window.
How to Claim Your Warranty?
1️⃣ Contact our customer support team at [Your Email/Contact] with your order details and a description of the issue.
2️⃣ Provide clear photos of the damaged item for assessment.
3️⃣ If eligible, we will provide instructions for sending your jewelry back for repair or replacement.
We are committed to providing high-quality jewelry that lasts a lifetime. If you have any questions, feel free to reach out to us!